The Grafton Method

Based on the approach developed and used successfully by Ukeru’s parent organization, we employ the Grafton Method throughout all of our work. This method is used for organizational training, consultation and support.

ico-circle-1Fully implemented, the Grafton Method enables facilities to engage in a new way of thinking about organizational culture and dynamics, enabling them to provide the highest quality of service possible. Principles include:

  1. Leadership: Leaders create a vision, set the tone for the organization, chart an achievable course, and persevere.
  2. Communications:  A successful strategic communications plan is essential to keeping staff well informed and engaged.
  3. Training: The Grafton Model uses the broader framework of overall performance management, which incorporates assessment and training, but also provides platforms for observation and establishing performance expectations and goals.
  4. Measurement: We develop and use clear performance metrics to demonstrate success to all internal and external stakeholders.
  5. Debriefing: The goal of a debriefing session is to examine what happened and why, to share feelings and perceptions about an incident, and to determine what can be done differently in the future.
  6. Alternative Solutions: Finding alternatives to the use of restraint in a crisis situation is no easy task. Ukeru™ developed out of this process and was Grafton’s first alternative solution.
  7. Therapeutic Treatment Planning: In its simplest form, treatment planning has five aspects:
  • Assess a consumer’s strengths, needs, abilities, and preferences;
  • Develop strength-based strategies that promote personal /academic growth and provide for safety and security;
  • Train staff to implement the strategies and document activities;
  • Monitor consistent implementation and progress; and,
  • Modify based on progress and/or changing preferences and outcomes.  

The Grafton Method includes seven components. Used together, they can help your team successfully support efforts to minimize the use of restraints.

For teams interested in the Grafton Method, our staff will first conduct an onsite collaborative assessment against these core areas. Guiding documents will be shared with your team, and will delineate the core components of our system.

The assessment is a consultative process, not a regulatory one. To this end, we will encourage honest dialogue and sharing, driving best practice development and innovation.


At the conclusion of the assessment, we will provide a full report detailing your organization’s strategic strengths, threats and opportunities for improvement.

Together, we will then create specific goals, and the data elements needed to assess progress towards these goals. This document serves as a roadmap for change, with clear and specific targets, and the ability to assess and react to challenges to continuous improvement.

Once we have agreed on the goals, our staff will provide training in each of the core areas noted above. You will be given access to our exclusive tools and processes, and we will provide in-person team training. At the end of this process your team will be fully prepared to implement the Grafton Method throughout your organization.

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